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Frequently Asked Questions

Find answers to our most frequently asked questions

Can I open multiple portfolios?

Depending on the portfolio(s) matched to your profile, you may be able to vary your risk levels and personalise your Clim8 investment to suit your circumstances. You can open one Stocks & Shares ISA with one risk level and a General Investment Account for each risk type that has been matched to your profile. 

Can I have more than one ISA?

You can only have one ISA account right now, with a single risk type. However, we’re currently working on allowing you to spread your annual ISA allowance across more than account and risk type.

When we do launch multiple ISAs, the annual allowance (currently £20,000) will be shared across all your ISA accounts. So you won’t be able to deposit more than the allowance with Clim8 in a single tax year.

Can I change the risk type on an existing account?

You can open an account with a new risk type in the Clim8 app. If you want to move funds from one risk type to another, you’ll need to get in touch with us.

What about changing my account type?

You can open the new account in your Clim8 app, but you’ll need to get in touch with us if you want to move funds from one account to the other.

Can I open a shared account or open an account for someone else in my Clim8 app?

This is not something we offer right now but we’re currently exploring the option of offering Junior ISAs in the future.

How can I close an account?

Once you’ve withdrawn all your funds, you can ask our customer support team to close the account for you.

With investing, your capital is at risk. For illustrative purposes only and does not constitute investment advice.
Tax treatment depends on the individual circumstances of each client and may be subject to change in the future.
Past performance is not a reliable indicator of future results.

Customer support

Still need help? Contact our customer support team